Help information

Accessibility

We have made every effort to ensure this site is accessible and easy to use for as many users as possible, no matter what browser you choose to use, and whether or not you have a disability.

We welcome any comments, suggestions or feedback you have for us, please feel free to contact us or fill in our feedback form.

Access keys

These are keyboard shortcuts that allow you to directly select specific sections on each page, and link to certain pages within the site. The access keys assigned to this site are:

  • Access key ‘h’ – Home
  • Access key ‘n’ – Navigation
  • Access key ‘c’ – Content
  • Access key ‘f’ – Footer

Increasing text size

If you find the text on this site is too small, you can change it easily in your browser settings. To do this you should simply adjust your browser’s settings.

Microsoft Internet Explorer

If you use Microsoft Internet Explorer, go to the View menu, select Text Size and then either Larger or Largest. You can also increase the text size by using the keyboard, pressing ‘Ctrl’ and ‘+’ at the same time.

Mozilla Firefox

If you use Mozilla Firefox, go to the ‘View menu’, select ‘Text Size’ and the select ‘Increase’. You can also increase the text size by using the keyboard, pressing ‘Ctrl’ and ‘+’ at the same time.

Safari

If you use Apple Safari, go to the ‘View menu’ and select ’Zoom In’. You can also increase the text size by using the keyboard, pressing ‘Apple’ and ‘+’ at the same time.

Alternative text

All images on this site are accompanied by a brief alternative text which describes the image or its function as appropriate. This alternative text (alt-text) is generally visible only when the browser’s automatic image loading feature is turned off.

Changing colours

Changing the site’s background colour can be particularly useful for users who rely on magnification technology as white can produce an uncomfortable glare. It is also possible to change the colour of body text on the site. Both can be achieved by changing preferences in your browser:

Microsoft Internet Explorer

If you use Microsoft Internet Explorer, go to the Tools menu, select Internet Options, select Colours and make changes to text and background colours in the Colours panel.

Mozilla Firefox

If you use Mozilla Firefox, go to the ‘Tools’ menu, select ‘Options’ and select the ‘Font and Colours’ button. From here you can over ride the colours used on this site by ticking the boxes marked ‘Always use my: Fonts’ and ‘Always use my: Colors’. You can also specify which colours you prefer text and links to be displayed in, and which background colour should show on the page. You can also choose colours to be used for links your have previously visited and links when your mouse hovers over them.

Safari

At the moment Safari does not have any options to change text and background colours.

BBC – My Web My Way

The BBC have developed a website called My Web My Way. It has comprehensive and up-to-date information on changing your browser settings for Windows and Apple users.

Visit My Web My Way

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